What’s New?

We’ve made some exciting improvements to our platform to enhance your experience, especially with Journeys. This release focuses on creating a more cohesive look and feel across the portal and simplifying how you interact with the builder.

New Features:

• New Visual Design & Navigation: Our portal has received a fresh visual update, with a more cohesive design and style. We’ve also simplified navigation with a cleaner left-hand nav bar, making it easier to find the tools you need.
• Live Preview in Journey Builder: The journey builder now displays a live preview as you make edits. This eliminates the need to toggle back and forth, making it easier to see changes as you make them and improving the overall building experience.
• Tracking Tab for External Analytics: We’ve added a dedicated tracking tab, making it easier than ever to configure Google Analytics, Facebook Pixel, and other external analytics tools.
• Theme Tab for Easy Customization: A new theme tab allows you to effortlessly configure the look and feel of your journey, including brand colors, fonts, and other visual settings.
• Header Customization for Journeys: You can now add custom headers to both hosted and embedded journeys, giving you more control over the presentation of your journeys if you are using it hosted or embedded directly in-line.
• In-Line Journey Name Editing: You can now rename your journeys directly within the journey editor, streamlining your workflow.

Improvements:

• Enhanced Variable Handling in Text Blocks: We’ve made improvements to how variables are used in text blocks, ensuring a smoother and more intuitive experience when customizing your content with our calculator values and homeowner’s answers to previous questions.

Bug Fixes:

We continue to fix bugs and enhance the platform's overall stability to improve your experience.

What’s New?

We’ve made it easier for you to get started with our platform and deploy it on your website! This release focuses on simplifying your experience, especially with our core product, Journeys.

New Features:

• First-Time Setup Wizard for Journeys: Setting up your first journey is now faster and easier with our new step-by-step setup wizard. Get your journey up and running on your website with minimal effort.
• Long-Form Text Capture Block: Need more detailed input from your customers? You can now add a long-form text block to your journey to capture longer responses and insights directly from users.
• QR Code for Hosted Journeys: You can now generate a QR code for your hosted journey, making it simple to share across platforms and channels. Add it to a mailer or your next convention booth for easy access!
• Financed Roofing Costs in Roof Summary Block: You can now configure your roof summary block to show a precise or ranged financed roofing cost instead of cash. This should help homeowners looking to finance their purchase get a more accurate estimate.
• Google and Facebook Analytics for Hosted Journeys: Hosted journeys are often the easiest to set up, as they don’t even require a website. However, they previously lacked the ability to track lead capture results effectively. Now, you can integrate Google Analytics and Facebook Pixel tracking, so you know exactly what’s happening and where to start improving.

Improvements:

• Simplified Deployment in the Share Tab: Deploying journeys onto your website is easier than ever. We’ve improved the Share tab to provide clear instructions on which code snippets to use, helping you get the version of journeys you want live on your website more quickly.

Bug Fixes:

We’re always working to improve your experience by fixing bugs and enhancing platform stability.

Meet Stella Chat & Stella Stepper. Now you can customize the look & feel of your lead funnel with two new formats designed to boost your conversion rates by up to 40% over alternative lead forms. (Read below how Kasselman Solar drove $2M in revenue from their website in the first 6 months of 2023 using this new product!) Plus, we’ve added tons of improvements based on popular requests!

"For the first 6 months of 2023, leads we received from Stella accounted for almost $2 million in revenue. The new Stella has allowed us to gain homeowner trust quickly and efficiently through an embedded widget on our website. Keeping Stella directly embedded on our homepage has not only increased conversions, but created a more native experience for the customer."

      — Kasselman Solar

💬 Stella Chat: A true conversational experience 

Engage with homeowners like never before through a friendly and familiar conversation right on your website. This customizable chat widget seamlessly embeds into your website or app, making lead capture effortless and engaging.

⚡ Stella Stepper: A wizard-style new alternative to chat

Or streamline your conversion funnel with our clean and intuitive step-by-step format as an alternative to chat. This modern and minimal design ensures a smooth solar estimate experience, maximizing lead capture potential.

🏆 Make your experience stand out with a new, modernized proposal format!

The new proposal format helps increase purchase intent and trust by offering insights that educate and motivate homeowners so they feel confident about going solar. 

📌 Now traffic never needs to leave your website or landing page with our embeddable formats!

Instead of directing to a new page to get a solar estimate, the new embedded, native experience keeps your customers on your website or app while they get their solar estimate, which increases purchase intent and close rates.

📈 Boost form fills and educate homeowners with our new Solar Story!

Increase homeowner purchase intent with a personalized Solar Story—a teaser that summarizes the personalized benefits of solar at the customer's site in a quickly digestible way before the lead capture form to bolster trust and legitimacy, and drive form-fill completion. Think: Instagram Story, but for solar potential.

🚀 New Stella launchers fit seamlessly into your website or landing pages. 

From banners to buttons or chat bubbles, Stella is ready to launch anywhere, any way.

🎨 Easily match your brand’s look & feel.

Customize Stella with your brand colors and custom avatars to make the experience fit seamlessly into your website’s branding and separate you from your competitors.

🎥 Get a closer look at the new Stella!

Check out Stella Chat in the video below. If you're ready to enhance your solar sales & marketing efforts with Stella Chat or Stella Stepper, contact your account manager to get started!

📎 Upload Attachments: You can now upload attachments to your prospects. Upload utility bills, photos of the house, or anything else you may want directly in the app.

✨ Refreshed UX: General improvements to the app’s user interface to help it run even smoother. 

🐛 Squashed bugs: Thanks to the users who have reported hiccups in Hero, we’ve addressed some bugs to ensure the app runs smoothly.

Update now for the latest and greatest version of the Hero! Please feel free to contact your account manager with any questions about these updates.

👋 We’re excited to announce the latest update to Hero, Demand IQ’s solar canvassing app designed to be the ultimate sidekick for solar sales reps. Hero’s new features will help better integrate your outside sales operation with your existing workflows. Here’s what to expect from our latest update:

1. CRM Two-Way Communication

Hero now supports two-way communication with external systems, making it easy to push leads and other information to CRMs, software, or messaging platforms like Slack.

2. Updated Dispositions, System Events & Disposition-Based Pins

Updated disposition coloring, naming, and order make it easier to organize and manage your leads so that you can quickly identify key information.

3. Activity Feed Updates

The activity feed header now shows the total number of prospects in the system. Also, you can now filter the activity feed by color-coded dispositions to easily manage leads and track activity. 

4. Map Updates

View a home’s disposition at a glance with updated map pins that use icons to represent dispositions. The lead profile preview card has also been redesigned with a notes preview and an updated action bar.

5. Lead Profile Update

The default profile view has been refined, and an action bar has been added to the footer of the lead profile. We have also added sections for notes. The “Edit address” and “Edit contact details” buttons have been moved to the overflow menu.

6. Notes

You can now keep better tabs on your leads by adding a note to their profile. And yes, notes accompany lead data when it's sent to your CRM.

7. Solar Report Update

You can now tap to zoom into the maps on the solar report. We’ve also added a shade legend to the Google Sunroof image, making it easier for you to explain to homeowners how the Google Sunroof shade analysis works.

8. Settings Update

Settings navigation now includes the Meetings URL option as a top-level menu item.

We hope you enjoy the new and improved Hero! Please feel free to reach out to your account manager with any questions about these updates. 

Hero is getting some HUGE upgrades to help you take your canvassing game to the next level!

1. Cloud data storage

• Moving Hero’s data to the cloud allows you to access your account’s data and settings across multiple devices. This enables roll-up reporting for teams in a future release. 
• ❗Heads up: The previous version of Hero stored data locally on your device, so when you update the app to the new cloud-based version, all existing data and settings will be reset. You will need to re-enter your calculator settings after this update. 

2. Activity feed

• Easily track lead status and activity in one place with advanced sorting and filtering. 

3. Disposition tracking

• Manually set a disposition for each lead. Search and filter leads by disposition.

4. Set appointments

• Keep the conversation going by setting appointments with Hero’s calendar integration.

5. Improved map functionality and navigation

• Refined look and functionality of map user interface. Preview a lead profile from the map by selecting a pin.

6. General user interface and experience improvements

Update now for the latest and greatest version of the Hero beta! And as always, if you have any suggestions for improvements, please let us know!

👋 Customize your Stella start page text.

Hey! Hi there. ¡Hola! Howdy, partner. Now you can customize the text presented to homeowners on the Stella start page to make a first impression that fits your audience.

 🙌 Customize the title of the "Thank You" page.

Leave a lasting impression by taking control of the messaging displayed on the final Stella "Thank You" page to communicate important details and leverage your brand identity to increase sit rate.

🔍 Easily find new product updates! 

The latest and greatest product updates can now be viewed in the Stella Portal by clicking “What’s new?” in the upper-right corner.

🕑 View the status of user invites in the Stella Portal.

After you invite a new user, the status of the user will display “Pending” until they accept the invitation.

Our AI-powered instant estimate and lead capture software tool, Stella, is now available in Puerto Rico. Homeowners on the island can enter an address and receive instant online solar estimates just like the rest of your US audience. We love to sea it. 😎